Adding and removing teachers is handled by us rather than from the dashboard.
Making changes
Email support with the addresses to add or remove.
The request must come from a group administrator or the person who set the group up. We'll check that before making changes, so a request from a teacher won't be actioned.
Include:
- The email addresses to add or remove
- Your group or school name
- Whether the group's total should change, since that can affect your rate — see Group rates and discounts
Teachers who already have accounts
If someone joining already uses PlanbookEdu personally, say so. We can merge their existing account into the group so they keep every plan they've written — see Group accounts: how they work.
Don't have them create a second account. That leaves their plans stranded on the old one.
Removing a teacher
Removing someone from the group doesn't delete their account or their plans. They keep both and carry on signing in — see What happens to a teacher who leaves your group.
Ask leavers to move their account to a personal email address before they lose the school one, or password resets become difficult later.
Fixing how a teacher's name appears
Names in your dashboard come from each teacher's own account, so you can't edit them centrally.
Ask the teacher to click Account and update the Name field. That's what shows in your Teachers list — worth a staff-wide note at the start of the year if you'd like a consistent format.