PlanbookEdu Help Center

Group invoices and purchase orders

Group orders can be paid by purchase order, check, or credit card. That's the main practical difference from an individual subscription, which is card or PayPal only.

Getting a quote

Email us with your school or district name, roughly how many teachers, and how you need to pay. We'll send a quote at the right tier — see Group rates and discounts.

Ask at this point for anything your business office needs to set us up as a vendor — a W-9, or particular details on the invoice. Easier now than after a PO is raised.

Paying by purchase order

Send us the PO and we'll invoice against it.

Include your group or school name exactly as it appears on your account, so the payment can be matched. POs that arrive with only a district name and no reference are the usual cause of delay.

Invoices and renewal

An unpaid invoice blocks renewal, so if a PO is sitting in accounts payable your group can't renew until it clears — see Renew your group subscription.

Start the process with enough time that a slow payment cycle doesn't leave your teachers on the free version in the meantime. A few weeks is usually plenty; at the end of a fiscal year, allow more.

Individual subscriptions can't be invoiced

We don't invoice or accept purchase orders for individual subscriptions. If a teacher needs their school to pay by PO, it has to go through a group order — even for a small group.

That's worth knowing before a teacher pays personally and then tries to claim it back.

Receipts and records

Group invoices go to whoever set the group up, not to individual teachers, so group purchases won't show in a teacher's personal order history.

Need another copy of an invoice or receipt? Ask us.

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